Daftar Blog

Rabu, 26 September 2012

TUGAS ON-LINE KANTOR DEPAN HOTEL 1



Pentingnya The First Contact

Kesan pertama tamu menerima fasilitas penginapan selama pendaftaran sangat penting dalam menetapkan dan membangun hubungan bisnis yang berkelanjutan. Para tamu yang disambut dengan ucapan yang tulus akan merespon positif ke hotel dan akan mengharapkan kesan serupa dari karyawan hotel lainnya. Jika tamu merasa mendapatkan playanan setengah hati saat datang, ia tidak akan antusias tentang fasilitas hotel dan akan lebih mungkin untuk menemukan kesalahan dengan hotel selama kunjungan. Tamu setiap hari mengharapkan untuk diperlakukan dengan hormat dan kepedulian, dan banyak hotel membuat upaya untuk memenuhi harapan mereka, mereka melakukan pelayanan yang terbaik untuk mengharapkan tamu kembali.
Apa yang merupakan sambutan hangat? Jawaban Ini bervariasi. dimulai dengan meja depan yang harus mempunyai sifat empati dengan perasaan traveler Para karyawan hotel yang perhatian kepada tamunya dalam keadaan yang lebih baik, mungkin akan mengurangi kecemasan, kegelisahan tamunya dan mereka harus menanggapinya dengan cara memahami yang positif.
front office
Front Office merupakan salah satu Departemen besar didalam hotel yang biasanya masuk dalam Room Division yakni divisi besar di dalam hotel yang terdiri dari 2 departemen besar Front Office dan Housekeeping, dimana menangani kebutuhan dan operasional selama penginapan terkait kebutuhan saat check in, selama menginap dikamar dengan fasilitas yang dapat dinikmati tamu sampai dengan proses check out.
Front Office (Kantor Depan) merupakan yang bertanggung jawab atas operasional di area kantor depan hotel terkait dengan layanan check in tamu, menangani kebutuhan administrasi tamu selama menginap dihotel dan proses check out tamu.
http://jenglis.blog.com/hotel-front-office/















Komponen Proses Registrasi

Proses pendaftaran adalah salah satu dari banyak poin OFD interaksi dengan tamu landasan dari layanan penginapan selama dan setelah tamu tinggal. Pada awal bagian ini, membahas tentang pentingnya menangkap data tamu yang dikonfirmasi dari proses pemesanan sebelumnya, Sementara tamu dalam pelayanan , kita bisa berkomunikasi dengan mereka, memelihara catatan akuntansi yang akurat, menanggapi tentang masalah keuangan dan menindaklanjuti layanan.
Menangkap data Guest
Ini adalah catatan penting awal nilai menangkap data tamu saat pendaftaran. Informasi ini digunakan oleh banyak karyawan di hotel untuk menyediakan layanan dan untuk tamu. Hal ini digunakan untuk tranfer pesan kepada tamu, menginformasikan staf untuk kebutuhan tamu, memeriksa latar belakang kredit dan biaya proses.
Tamu menerima panggilan telepon, pesan telepon, surat, paket dan transmisi fax hotel harus memberikan dan merekam ejaan yang tepat dari nama tamu, saat registrasi akan membantu operator telepon dan bellhop dalam mennangani tamu yang benar. Seseorang dengan nama belakang yang sama tidak boleh melewatkan pesan penting hanya karena lebih dari satu
Tina. S.Rodriguez, TSRodriguez atau T.Samuel Rodriguez terdaftar di hotel. Selain itu, karyawan hotel perlu tahu siapa tamunya, sehingga standar dapat dilakukan. Misalnya, direktur keamanan menginginkan stafnya untuk mewaspadai indikasi bahwa lebih banyak orang tinggal di kamar hotel. Tidak hanya informasi, ini membantu dalam memberikan keamanan untuk tamu terdaftar tetapi juga menyediakan penghasilan tambahan bagi hotel.
http://www.diniidris.blogspot.com/

Reservation inquiry
adalah proses pengumpulan informasi tentang tamu meliputi :
Ø Nama tamu
Ø Alamat dan no telepon
Ø Nama perusahaan atau travel agent
Ø Tanggal kedatangan
Ø Tanggal keberangkatan
Ø Tipe dan jumlah kamar yang dipesan
Ø Harga kamar
Ø Jumlah orang yang akan menempati kamar
Ø Metode pembayaran
Ø Permintaan khusus
Petugas reservasi akan memasukan informasi tersebut ke dalam :
Ø Reservation form (formulir pemesanan)
Ø Computer terminal
Informasi tersebut merupakan data awal yang akan digunakan untuk membuat dokumen reservasi lainnya.

SISTIM RESERVASI
Tipe reservasi terdiri atas :
1. Manual (conventional)
Ø Semua informasi dicatat pada formulir reservasi kemudian dipindahkan kedalam reservation slip untuk hotel besar dan untuk hotel kecil reservation diary.
Ø Pada sistim manual ini untuk mengontrol keadaan kamar (masih ada kamar atau tidak) digunakan reservasion chart / room control sheet, di hotel besar disebut dencity chart dan di hotel kecil disebut conventional chart.
2. Computerize
Ø Penggunaan sistim computerize mempermudah dan mempercepat proses reservasi.
Ø Pada tahap awal tetap menggunakan reservation form kemudian langkah selanjutnya adalah mengentry / memasukan data ke dalam computer.

MEDIA RESERVASI
Media reservasi adalah alat penghantar atau penghubung reservasi antara pihak pemesan dengan hotel. Macam – macam media yang bisa digunakan adalah :
v Telepon
Suatu alat yang paling banyak digunakan untuk pemesanan kamar karena mudah dilaksanakan dan menghemat waktu adalah telepon. Kelemahan cara ini adalah bila pemesanan merupakan suatu overseas call / long distance call. Benturan yang biasanya menghadang adalah bahasa / dialek yang digunakan. Perbedaan bahasa / dialek seringkali menyulitkan petugas reservasi untuk mencatat dalam reservation form. Di samping itu reservasi melalui telepon juga tidak memberikan bukti konkrit karena hotel pada umumnya tidak menyediakan alat perekam.
v Surat
Reservasi melalui surat juga banyak dilakukan terutama untuk reservasi tamu rombongan dalam jumlah besar. Cara ini lebih efektif karena informasi yang akan disampaikan menjadi lebih jelas dan mudah dipahami.
v Telex
Media reservasi ini biasanya digunakan pada reservasi internasional dan lokal yang jaraknya cukup jauh. Peusahaan berskala besar pada umumnya memilih pesawat telex.
v Facsimile
Facsimile adalah alat elektronik berteknologi canggih yang fungsinya sebagai foto copy jarak jauh. Dengan demikian, berita yang disampaikan sama persis dengan yang diterima. Bedanya dengan telex, kalau telex menggunakan kode – kode tertentu. Banyak reservasi pada saat ini menggunakan media ini.
v Telegram
Telegram juga merupakan salah satu media reservasi namun cara ini sudah jarang digunakan.
v Kabel
Media reservasi ini merupakan cara lama dalam membuat pemesanan kamar. Sekarang sudah jarang digunakan. Cara ini merupakan cikal bakal sistim facsimile.
v Go Show
Go Show adalah reservasi yang dilakukan oleh orang bersangkutan yang secara langsung datang ke hotel. Yang melakukan cara ini biasanya adalah tamu yang sedang melakukan perjalanan dan belum membuat reservasi ke hotel.
http://jenglis.blog.com/hotel-front-office/













Prosedur pendaftaran tamu

Prosedur pendaftaran tamu melibatkan beberapa langkah yang dilakukan, jika diikuti secara akurat, memungkinkan manajemen untuk memastikannya, agar efisien dan aman. Proses ini dibahas secara umum sebagai langkah-langkah berkaitan dengan manajemen kantor depan yang efektif. Kemudian dalam bab ini, penggunaan PMS (properti sistem manajemen) metode pendaftaran seperti.
1. Guest requests to check into the hotel.
2. Front desk clerk projects hospitality toward the guest.
3. Front desk clerk inquires about guest reservations.
4. Guest completes registration card.
5.Front desk clerk reviews completeness of registration card.
6. Front desk clerk verifies credit.
7.Front desk clerk makes room selection.
8. Front desk clerk makes room assignment.
9. Front desk clerk assigns room rate.
10. Front desk clek discusses sales opportunities for hotel products and services with guest.
11. Front desk clerk provide room key.

HANDLING RESERVATION :
1. Greeting
2. Guest request
3. Check reserervation chart
4. if Available:
– reservation form
– reservation chart/computer
– confirmation
– insert to file
5. If not available:
– offered alternative
– if yes, record in reservation form (same step above)
– if not, reject/cancelled
– insert to file
http://jenglis.blog.com/hotel-front-office/

Selasa, 21 Agustus 2012

proposal b.inggris "the burj al-arab hotel dubai"


THE BURJ AL-ARAB HOTEL ( DUBAI )



Compiled by
Name : Heri Hermawan
Nim : 2012145027

SEKOLAH TINGGI PARIWISATA SAHID
PONDOK CABE
2012
Reason choosing “burj al-arab hotel dubai” as a trainee

Because this hotel is one of the hotel which located in Jumeirah Arabian who has a 7 star hotel and is also located in the middle of a calm sea, it also has a luxurious and complete facilities. hotel also offers many room types and prices are not cheap ranging from 13 407 .885 / night up to 33,519,674 / night and the guests who come to this hotel is among the top. so I can know the culture / lifestyle of the guests that I saw from the way the dining room, bedroom, and a variety of foreign languages​​.



History burj al-arab hotel
Strategically located in Jumeirah, Burj Al Arab Hotel is the ideal place to start exploration in Dubai. Located just 15 miles from downtown, this 7-star hotel has a great location and provides access to the biggest attractions of this city. For those of you who want to explore out, Wild Wadi Waterpark, Wild Wadi, Madinat Jumeirah is just some of the attractions available for visitors.
By offering superior service and a number of facilities to the guests hotel, Burj Al Arab Hotel is committed to maintaining the comfort of your stay as much as possible. A number of top-class selection of facilities such as bar / pub, executive floor, room service, car park, meeting facilities can be enjoyed at this hotel.
All guest accommodations are equipped with facilities that are well designed in order to maintain comfort. The complete list is available at the hotel recreational facilities including parks, gym / fitness facilities, private beach, massage, squash courts. When you are looking for comfortable accommodation in Dubai, Burj Al Arab Hotel make your home when you are on vacation.
Situated on a private Island with a bridge to Dubai, this luxury hotel is a 10-minute walk from Wild Wadi waterpark and Jumeirah Beach. The Mall of the Emirates and its metro station are 6 km away. With its distinctive 321-meter high sail-inspired exterior, this resort hotel has a private beach and 2 indoor pools. Six restaurants, a top-floor lounge/bar, and cafes are located onsite. Boasting views of the ocean and Jumeirah Beach, these rooms feature a modern décor with distinct Arab touches. LCD TVs with DVD players, wireless Internet, and jetted tubs are included.

Hotel Amenities


Situated on a private island with private beach access, this Dubai resort is a microcosm of its amenity rich city. Burj Al Arab’s 6 restaurants ensure you won’t have to search far for a meal anytime of the day or night. Start your day with the hotel’s complimentary breakfast. For Arabic cuisine, head to Al Iwan and for authentic Japanese there’s Jansui. Fresh seafood is served in Al Mahara’s unique dining room with a floor-to-ceiling aquarium. Enjoy a Mediterranean dinner beachside at Majilis Al Bahar or order up 24-hour room service. Enjoy a drink at 200 meters (656 ft) at the Skyview Bar.
This 7-star property features 2 indoor swimming pools, as well as an outdoor infinity pool that offers sea views. For more water fun, take a complimentary shuttle to Wild Waldi waterpark, where hotel guests get free admission. A fitness center and health club with a squash court, sauna, and solariums are also located onsite. Spend an hour or a day pampering yourself at Assawan Spa. This full-service spa spans 2 stories and has 14 treatment rooms.
  • Sauna
  • Concierge desk
  • Air-conditioned public areas
  • Health club
  • Room service (24 hours)
  • Free parking
  • Valet parking
  • Airport transportation (surcharge)
  • Total number of rooms - 202
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Currency exchange
  • Hair salon
  • ATM/banking
  • Audio-visual equipment
  • Laundry facilities
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 27
  • Number of bars/lounges 2
  • Beauty services
  • Billiards
  • Business services
  • Cell phone/mobile rental
  • Coffee in lobby
  • Number of coffee shops/cafes - 2
  • Complimentary newspapers in lobby
  • Multiple large conference rooms
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Fitness facilities
  • Floor butler
  • Full-service health spa
  • Shopping center shuttle (surcharge)
  • Gift shops or newsstand
  • Waterslide
  • Number of indoor pools - 2
  • Technology support staff
  • Beach/pool umbrellas
  • Creche (nursery)
  • Half board rates available
  • On-site medical assistance available
  • Billiards or pool table
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Computer station
  • Waterpark access (complimentary)
  • Luggage storage
  • Tours/ticket assistance
  • Children's club
  • Shopping on site
  • Swimming pool - outdoor
  • On-site car rental
  • Garden
  • Tour assistance
  • Library
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Free valet parking
  • Parking nearby
  • Pool table
  • Poolside bar
  • Beach bar
  • Porter/bellhop
  • Private beach
  • Beach sun loungers (chaise longues)
  • Pool sun loungers (chaise longues)
  • Free secure covered parking
  • Free parking nearby
  • Meeting facilities size (meters) - 600
  • Number of meeting/conference rooms - 5
  • Number of restaurants - 6
  • Meeting facilities size (feet) - 6458
  • Security guard
  • Shoe shine
  • Number of buildings/towers - 1
  • Spa services on site
  • Steam room
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swim-up bar
  • Technology helpdesk
  • Translation services
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Free breakfast
  • Free guest parking

Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free Wi-Fi, Free wired high-speed Internet

Parking area

Free parking, Free guest parking, Free secure covered parking , Valet parking, Free valet parking, Parking nearby, Free parking nearby



Restaurant

A complimentary breakfast is served each morning between 6:30 AM and 10:30 AM. Business-casual attire is required in all restaurants.
Al Iwan - Located below the hotel’s soaring atrium, this restaurant serves Arabic cuisine for lunch and dinner in a business-casual atmosphere. Reservations are required.
Al Mahara - Featuring a stunning floor-to-ceiling aquarium in the dining room, this seafood restaurant is open for lunch and dinner. Reservations are required.
Al Muntaha - Offering sweeping views of Jumeirah Beach, this top-floor restaurant features modern European cuisine for lunch and dinner. Reservations are required.
Bab Al Yam - With al fresco dining overlooking the pool, this buffet and à la carte restaurant features international cuisine for breakfast, lunch, and dinner. Reservations are required.
Majlis Al Bahar - This casual al fresco restaurant serves Mediterranean cuisine on the resort’s private beach.
Jansui – Authentic Japanese cuisine takes center stage at this restaurant, with Thai, Indonesian, and Korean dishes rounding out the menu.
24-hour room service is available.



Spa

With sea views, Assawan Spa spans 2 stories and has 14 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Visitors of this spa can round out their time with a trip to the boutique. Golden Touch offers hair and beauty treatments, as well as a café. The resort health club has a sauna and steam room, as well as 2 infinity pools and 2 solariums.
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa boutique
  • Ocean view from spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Disabled parking
  • In-room accessibility

Check-in

Minimum check-in age is 18
Check-in time starts at 3 PM
Special check-in instructions:
Guest must present a valid photo id for check-in.
The dress code at the Burj Al Arab Lobby and Restaurants is smart casual.

Check-out

Check-out time is noon

 

 

Payment Types

Accepted at this hotel: American Express, Barclaycard, Carte Blanche, Diners Club, Discover, Eurocard, JCB International, MasterCard, Visa

Pets

Pets not allowed

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum check-in age is 18
Early departure fee charged
Check-out time is noon
Check-in time starts at 3 PM
Pets not allowed
American Express
Barclaycard
Carte Blanche
Diners Club
Discover
Eurocard
JCB International
MasterCard
Visa.



Even

Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
  • New Year's Even (31 December) Gala Dinner per adult: AED 7450
  • New Year's Even (31 December) Gala Dinner per child: AED 3725 (from 4 to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: AED 450 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.




Recreation

In addition to 2 indoor swimming pools, Burj Al Arab features an outdoor infinity pool with sea views. Two fitness centers offer modern cardio and weight machines, and a squash court is located in the health club. Hotel guests get complimentary access to the Wild Wadi waterpark, located just a 5-minute walk across the island bridge. Complimentary buggy rides are also available. Complimentary rides are available to nearby golfing and watersports. Sinbad’s Kids Club is a supervised play area for kids 12 and under, and features games and a TV.
The recreational activities listed below are available either on site or nearby; fees may apply.
  • Golfing nearby
  • Golf - driving range nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Windsurfing nearby
  • Boat launch nearby
  • Motor boating nearby
  • Snorkeling nearby
  • Boating nearby
  • Dock nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Volleyball nearby
  • Tennis nearby
  • Running track/path nearby
  • Basketball nearby
  • Sports center nearby
  • Parasailing nearby
  • Fishing nearby
  • Table tennis nearby
  • Bowling alley nearby
  • Golf lessons available nearby
  • Tennis lessons available nearby
  • Aerobics on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Racquetball/squash on site
  • Swimming on site
  • Yoga classes/instruction on site



Room type and price

Deluxe One Bedroom Suite  Includes: Breakfast Buffet          Rp13.407.885



Boasting beach and ocean views, and an opulent Arab-inspired decor, this 170-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The minibar includes an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.








Panoramic One Bedroom Suite  Includes: Breakfast Buffet        Rp15.473.771


Boasting beach and ocean views, and an opulent Arab-inspired decor, this 225-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The minibar includes an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.











Deluxe One Bedroom Suite Free cancellation Includes: Breakfast Buffet                  Rp16.761


Boasting beach and ocean views, and an opulent Arab-inspired decor, this 170-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The minibar includes an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.








Panoramic One Bedroom Suite Free cancellation  Includes: Breakfast Buffet             Rp19.343.899



Boasting beach and ocean views, and an opulent Arab-inspired decor, this 225-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The minibar includes an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.











Deluxe Two Bedroom Suite  Includes: Breakfast Buffet                   Rp26.815.744


Boasting beach and ocean views, and an opulent Arab-inspired decor, this 335-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The private kitchen and minibar include an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.








Deluxe Two Bedroom Suite  Includes: Breakfast Buffet                         Rp33.519.674

Boasting beach and ocean views, and an opulent Arab-inspired decor, this 335-square-meter room has 1 king bed with premium bedding and a down duvet. Separate seating and dining areas are air-conditioned and fully furnished. The bathroom is outfitted with a jetted bathtub, separate shower, hairdryer, bathrobes, and complimentary bath products. The private kitchen and minibar include an espresso maker and complimentary bottled water. Watch premium satellite channels and DVDs on the 42-inch plasma TV and wake up to your own playlist with the iPod docking station. Stay connected with complimentary wired and wireless Internet access. Daily housekeeping and turndown services are available.


           



Room Amenities

  • Premium television channel(s)
  • DVD player
  • Video-game console
  • CD player
  • Complimentary newspaper
  • Premium bedding
  • Hair dryer
  • Air conditioning
  • Climate control
  • Voice mail
  • Direct-dial phone
  • Phone
  • Fax machine
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Extra towels/bedding
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Jetted bathtub
  • Bathroom phone
  • Bidet
  • Extra towels/bedding in room
  • Handheld showerhead
  • Makeup/shaving mirror
  • Sewing kit
  • Slippers
  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Bathroom scale
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Welcome amenities
  • Iron/ironing board (on request)
  • Trouser press
  • Desk
  • Clock radio
  • In-room safe (laptop compatible)
  • Sofa bed
  • Rollaway beds available
  • Cribs/infant beds available
  • Separate sitting area
  • Blackout drapes/curtains
  • Ergonomic chair
  • Double sink
  • Cable television service
  • Television Internet access (complimentary)
  • Speakerphone
  • Remote lighting/drapery/curtain control
  • In-room computer
  • Separate living room
  • Private spa tub
  • In-room massage available
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Beach view
  • Sofa bed size single
  • Ocean view
  • Garden view
  • Water view
  • City view
  • Egyptian-cotton sheets
  • First-run movies
  • Free movie channels
  • Individually furnished
  • Individually decorated
  • OnCommand Video
  • Pillow menu
  • Espresso maker
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Cordless phone
  • Separate dining area
  • Plasma television
  • Sea view



Selling point that burj al-arab hotel dubai

 

Accommodation

  
202 duplex suites, ranging from 170 to 780  square metres, across 27 floors each with its own Guest Services exclusive for in-suites check-in and butler services.
In-Suite Facilities 
  • In addition to a dining and living area, each suite has an office area complete with laptop, Internet access, private fax, printer and copier
  • Hidden network of advanced technology – lighting, curtains and air-conditioning at the touch of a button
  • 42-inch plasma screen, video on demand, DVD, 93 cable channels and 2 hotel information channels
  • Full range of men and ladies Hermes amenities (full size bottles)
  • Dining table for in-suite dining
  • A safe
  • Pillow menu with a range of 13 pillows and quilts to choose from
  • Walk-in shower and Jacuzzi / Spa bath, complimented by a decadent bath menu with music and Aromatherapy Associates bath oils, prepared by your butler
  • Children’s amenities
  • A private bar and in-suite mini-bar

Leisure Facilities


  
  • Assawan Spa & Health Club situated on the 18th floor with magnificent views over the Gulf. Treatment rooms, hydrotherapy baths, oriental massage, stand-up solarium, sauna, steam rooms and jacuzzi, two infinity pools, squash court, two fully equipped fitness studios and an aerobics floor
  • Unlimited access to Wild Wadi waterpark
  • Easy access to the newest and most popular shopping malls, including Mall of the Emirates and Ski Dubai
  • Rolls-Royce chauffer shopping experience
  • Helicopter scenic tour over Dubai
  • Majlis Al Bahar private beach, exclusive for Burj Al Arab guests
  • Yacht charter
  • Golf at world class golf courses such as Montgomerie, Emirates Hills, Dubai Greek and Arabian Ranches

Restaurants & Bars


  
  • Al Mahara – our award winning signature seafood restaurant accessible by a three minute virtual submarine voyage. Magnificent oval aquarium visible throughout the restaurant and 2 private dining rooms for private functions at no extra cost
  • Al Muntaha – meaning 'the ultimate' or 'the highest', at 200 metres above the Arabian Gulf, offers Mediterranean cuisine and unmatched views of The Palm Jumeirah and The World Islands
  • Al Iwan – finest Arabian hospitality with décor of dramatic gold, red and black
  • Majlis Al Bahar – a casual alfresco restaurant serving Mediterranean specialities with spectacular views of the gulf and Burj Al Arab
  • Sahn Eddar – at the base of the world's tallest atrium and offering light fine fare and Afternoon Tea  
  • Skyview Bar – located adjacent to Al Muntaha, a wonderful location for pre- and post dinner drinks with views of The World Islands, The Palm Jumeirah, and Jumeirah Beach shoreline
  • Bab Al Yam – cafe restaurant with a relaxing atmosphere and stunning views of the Arabian Gulf


Private Banqueting & Meeting Facilities

  
  • Al Falak Ballroom is a palatial, two-tiered, domed ballroom crowned with a unique crystal chandelier, located at the top of Burj Al Arab
  • Boardrooms and Majlis also located on the 27th floor offering stunning views, the very latest technology and services to match
  • Assawan Amphitheatre and Marina Garden are perfect locations for cocktail receptions
  • In-house florist to see to your flower arrangements
  • Catering by our very own award-winning chefs
  • For outside catering services please contact Jumeirah Hospitality on
    +971 4 330 0000.